Shipping & Returns
SHIPPING
USA : FREE(USPS 2-4Days)
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Regarding COVID-19, We are actively taking direction from health, local, and government authorities. Safety is our highest priority. In regard to the valued business of our customers, we are still shipping out orders for in stock items daily but pleases note that delays are possible due to current and changing conditions. We hope for everyone's safety, good health, and a quick return towards normalcy. Â
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
REFUNDS/RETURNS
We offer a 100% money-back guarantee if you are not 100% satisfied with your order. Our return policy lasts 30 days from the day of your purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. refunds will be credit back to your original payment method. For return request or any question, please feel free to contact us at info@epiccompanion.com